Terms & Conditions of Use Cikgu 88 — Read Before Registering

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "User", or "You") and Cikgu 88 ("Company", "We", or "Platform"), which operates through the website cikgu88.biz and its related mobile applications.

Cikgu 88 is an online entertainment and betting platform offering a range of services including Live Casino, slots, Sports Betting, e-sports betting, poker, roulette, and live matches for players aged 18 and above in Malaysia.

These Terms should be read together with Cikgu 88's Privacy Policy and Responsible Gaming Policy, all of which together form the complete agreement between Cikgu 88 and you as a user.

2.1 Eligibility Requirements

To register and use the services of Cikgu 88, you must meet all of the following requirements:

• Be at least 18 years of age at the time of registration
• A valid Malaysian citizen or resident
• Have the legal capacity to enter into a binding agreement
• Not prohibited from using online gambling services under any applicable law
• Not currently undergoing bankruptcy or insolvency proceedings

2.2 Registration Process

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name (as per your identification card), an active Malaysian phone number, and a valid email address. Cikgu 88 reserves the right to verify your identity at any time by requesting supporting documents such as a copy of your MyKad or bank statement.

2.3 Multiple Account Prohibition

Each individual is permitted only one active account on Cikgu 88. If a person is found to hold more than one account — whether under the same or different identities — all related accounts will be terminated and balances forfeited.

You are solely responsible for keeping your account username and password confidential Cikgu 88 your account. Never share your login credentials with anyone, including family members or friends.

3.1 Member Responsibilities

• Ensure that any device used to access Cikgu 88 is protected with a password
• Log out every time you finish using the platform, especially on public devices
• Notify Cikgu 88 immediately if you suspect any unauthorised access to your account
• Update your password regularly for maximum security

Cikgu 88 shall not be held liable for any loss or damage arising from your failure to comply with the security obligations set out in this section. All activity carried out under your account is solely your responsibility.

Cikgu 88 accepts deposits via the Malaysian payment methods listed below. All deposits are processed in Malaysian Ringgit (RM) only.

4.1 Deposit Policy

• All deposits must come from a bank account or eWallet registered in the member's name
• Cikgu 88 does not accept deposits from third parties or on behalf of another person
• If a deposit is found to have originated from an unlawful source, Cikgu 88 reserves the right to freeze the account and report the matter to the relevant authorities
• Cikgu 88 does not charge for deposits; however, your eWallet provider or bank may apply their own fees

Member Cikgu 88 may withdraw funds at any time, subject to the following conditions:

5.1 Withdrawal Terms

• Identity verification (KYC) must be completed before your first withdrawal
• The minimum withdrawal is RM20 per transaction
• The maximum withdrawal is RM50,000 per day for standard accounts; higher limits are available for VIP accounts
• All bonus rollover requirements must be fully met before a withdrawal can be processed
• Withdrawals may only be made to a bank account or eWallet registered in the same name as the Cikgu 88 account

5.2 Withdrawal Processing Time

Cikgu 88 aims to process all withdrawals within 15 minutes for eWallets (Touch 'n Go, GrabPay, Boost) and within 1 business hour for bank transfers (Maybank, CIMB, and other major Malaysian banks). However, where a security review is required, processing may take up to 24 hours.

All bonuses, promotions, and special offers provided by Cikgu 88 subject to the specific terms stated alongside each promotion. The general bonus terms are as follows:

• Rollover Requirement: Every bonus carries a rollover requirement that must be fulfilled before withdrawal. For example, a RM100 welcome bonus with a 20x rollover means you must wager RM2,000 before withdrawing that bonus.
• Bonus Period: Each bonus has a stated validity period. Bonuses not used within the specified period will automatically expire and be forfeited
• One Bonus Per Promotion: Each member is entitled to claim any promotion once only. Attempting to claim the same bonus more than once using different accounts or devices constitutes fraud
• Eligible Games: Certain bonuses are only applicable to specific games or categories. Please check the respective bonus terms for further details
• Cikgu 88's Rights: Cikgu 88 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice

Cikgu 88 offers a wide variety of games and betting options. Each category has its own specific rules, but the following general rules apply to all game types:

7.1 Sports Betting & Live Matches

• All confirmed bets are final and cannot be cancelled except in the case of a technical error acknowledged by Cikgu 88
• Cikgu 88 reserves the right to void any bet in the event of an odds error, a postponed or cancelled match, or where there is evidence of match manipulation
• The minimum bet is RM5 and the maximum varies by match type and sports category
• For live betting, odds change in real time as the match progresses — the odds displayed at the point of bet confirmation are the odds that apply

7.2 Casino & Table Games

• All casino games use software that has been certified for fairness by independent auditing bodies
• The RTP (Return to Player) for each game is as stated in the respective game information
• In the event of a technical disruption during gameplay, any affected bets will be returned to the member's account
• Results generated by the game system are final and may not be contested

Cikgu 88 is committed to responsible gaming and provides a range of tools to help members manage their usage. We encourage all members to:

• Setting a clear betting budget and sticking to it
• Use the deposit limit and loss limit features available in your account settings
• Take regular breaks from the platform using the "Time Out" feature
• Never bet in an attempt to recover previous losses
• Do not place bets when you are in an emotionally unstable state

If you feel that gaming has become a problem, you may contact the Cikgu 88 support team for assistance with setting limits, initiating a temporary self-exclusion (3 days – 6 months), or permanently closing your account. Further information is available on our Responsible Gaming page.

Cikgu 88 reserves the right to suspend or terminate any member's account without prior notice if:

• The member breaches any part of these Terms and Conditions
• Member found to be involved in fraud, money laundering, or illegal activities
• The registration information provided has been found to be false or inaccurate
• Suspicious activity has been detected on the member's account
• Member found to be under the minimum age of 18
• Use of bots, automated software, or any unfair methods during gameplay

You may also request to close your own account at any time by contacting the Cikgu 88 support team. Following a voluntary closure, any valid remaining balance will be returned to you once all withdrawal conditions have been met.

Cikgu 88 shall not be liable for any indirect, consequential, incidental, or punitive losses arising from your use of our platform, including but not limited to:

• Financial losses resulting from betting or gaming outcomes
• Service disruptions caused by factors beyond our control (force majeure)
• Unauthorised access to your account resulting from your own negligence
• Delays in transaction processing caused by third parties (banks, eWallet providers)

In all circumstances, Cikgu 88's maximum liability to any member shall not exceed the net deposit amount made by that member in the 30 days prior to the claim.

Cikgu 88 takes the protection of our members' personal data seriously. The collection, processing, and storage of your personal data is carried out in accordance with our separate Privacy Policy, which can be viewed at Privacy Policy page.

In summary, Cikgu 88 is committed to:

• Not sell or transfer your personal data to third parties without your consent
• Uses 256-bit SSL encryption for all sensitive data transfers
• Comply with Malaysia's Personal Data Protection Act 2010 (PDPA)
• Allow you to access, update, or request deletion of your personal data at any time

These Terms and Conditions are governed by applicable laws. In the event of any dispute arising from the use of the platform Cikgu 88, we encourage you to first seek an amicable resolution through our customer support channels.

For complaints or feedback, you can reach the Cikgu 88 support team via:

• 24/7 live chat on the Cikgu 88 website
• Email: support@cikgu88.biz

Cikgu 88 is committed to resolving all complaints within 5 business days. If you are not satisfied with the resolution provided, you may refer the dispute to a recognised independent dispute resolution body.