At Cikgu 88, your privacy is more than a legal obligation — it is our genuine commitment to every member. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
As a Cikgu 88 member, you have full rights over your personal data
You may request a copy of all personal data we hold about you at any time. Requests will be processed within 14 business days at no additional charge.
If the personal data Cikgu 88 holds on you is inaccurate or out of date, you have the right to request that we correct it promptly. Please contact our customer support team to initiate this process.
You have the right to request deletion of your personal data upon closing your Cikgu 88 account, subject to Malaysian legal record-keeping requirements. Financial transaction data must be retained for a minimum of 7 years under applicable law.
You may object to the processing of your personal data for direct marketing or analytics purposes. Click "unsubscribe" on any marketing email, or contact our team to withdraw your consent.
You have the right to receive your personal data in a structured, machine-readable format, allowing you to transfer it to another service provider should you choose to do so.
If you believe your privacy rights have been violated by Cikgu 88 and are unsatisfied with how we have handled your complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia.
Cikgu 88 ("we", "the platform", or "Cikgu 88") owns and operates an online entertainment and betting platform operating in cikgu88.biz. We are committed to protecting the privacy and personal data security of all members and visitors on our platform.
This Privacy Policy has been drawn up in accordance with Personal Data Protection Act 2010 (Act 709) Malaysia and sets out transparently:
This policy applies to all information we collect through the Cikgu 88 website, mobile app, email communications, live chat conversations, and any other channel you use to interact with us.
Cikgu 88 collects personal data across the following categories. We only collect data that is strictly necessary to provide the services you request:
| Data Category | Sample Information | Primary Purpose | Required? |
|---|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Identity verification (KYC), fraud prevention | Yes |
| Contact Data | Phone number, email address | Account communications, security notices | Yes |
| Financial Data | Bank account number, eWallet (TnG, GrabPay, Boost), transaction records | Deposit & withdrawal processing | Yes |
| Usage Data | Game logs, betting history, active session time | Responsible gaming compliance, service improvement | Automatic |
| Technical Data | IP address, device type, web browser, cookie information | Security & fraud detection | Automatic |
| Communication Data | Live chat logs, support emails, feedback | Customer service improvement | Where applicable |
Personal data you provide to Cikgu 88 used only for lawful and relevant purposes. The following is a complete list of our data processing purposes:
Cikgu 88 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is our absolute promise to every Cikgu 88 member.
However, we may share your data in the following limited circumstances:
We share necessary data with third-party service providers that help us operate the Cikgu 88 platform, including:
All third-party providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify.
Cikgu 88 may disclose your personal data where required by Malaysian law, court order, or direction from a relevant authority such as Bank Negara Malaysia or the Malaysian Anti-Corruption Commission (MACC).
Cikgu 88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by Malaysian law:
Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.
Cikgu 88 takes data security seriously to ensure your information is always protected. The following technical and organisational security measures are in place:
Cikgu 88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
As game providers such as Evolution Gaming, Pragmatic Play, and PG Soft operate across multiple countries, certain technical data (such as game logs and scores) may be processed on servers outside Malaysia. In all cases, Cikgu 88 ensures protection equivalent to Malaysian standards through binding contractual agreements with the respective providers.
Your financial and identity data is stored on servers located in Malaysia and is not transferred abroad except under circumstances stipulated by law.
Cikgu 88 is a platform strictly for individuals aged 18 and above. We do not knowingly collect any personal data from anyone under the age of 18.
If you are a parent or guardian and believe your child has registered for or is using Cikgu 88, please contact us immediately at support@cikgu88.biz. We will investigate and delete the account along with all associated data within 48 hours.
To exercise any of your privacy rights with Cikgu 88, you may:
We will acknowledge your request within 3 business days and complete it within 14 business days. If your request requires additional time, we will notify you with a clear explanation.
Cikgu 88 may update this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements.
When we make significant changes to this policy, we will:
Your continued use of the Cikgu 88 platform after any changes take effect constitutes your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account.
If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact the Cikgu 88 Data Protection Officer (DPO):
A multi-layered security infrastructure that keeps your data protected at all times
The same standard used by Malaysia's leading banks such as Maybank and CIMB to secure every data transfer.
Add an extra layer of security with 2FA via SMS OTP to your registered Malaysian mobile number.
Analytics data is processed in anonymised form — we analyse patterns, not individual users.
Our AI system monitors transaction patterns and login activity in real time to flag unusual behaviour immediately.
Data is stored in a multi-layered server environment protected by firewalls and advanced intrusion prevention systems (IPS).
Independent security audits are conducted quarterly to ensure Cikgu 88's data protection systems remain up to date.
Join over 800,000 Malaysian members who trust Cikgu 88 to keep their data private and secure. Register for free today.